Objectives of the Cell

The major objective of the Grievance Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the institute. This aims:

1. To help the students to lodge their complaints and solve their problems related to academics, resources and personal grievances freely without any fear of

2. To ensure an effective solution to the student grievance with an impartial and fair

3. To prevent non-transparent or unfair practices

4. Advising students of the institution to respect the rights and dignity of one another and show utmost restraint and whenever any occasion of the rift

Mechanism of the Cell

Step 1: Receiving Letter in SGRC Box: The Complaint Box has been installed in the college. Students can put their grievances in writing on the issues related to academics, infrastructure, examination, office and administration.

Step 2: Unboxing the Letter by Grievance Coordinators: Every Saturday the SGRC Box will be unboxed by the Coordinators.

Step 3: Analysis and Augmentation of the Issues: After receiving the Grievances, it will be analysed by the coordinators and passed on to the management or concerned departments for Redressal.

Step 4: Redressal of the Issues: Students’ Grievance Redressal Cell ensures that the grievances are resolved by the concerned department or management within a span of the prescribed time of 30 days.